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Question and Answer: 93 The Cisco Advanced Call Control and Mobility Services (CLACCM) exam, with the exam code 300-815, is part of the CCNP Collaboration certification track. It focuses on advanced call control and mobility services in a Cisco Unified Collaboration solution. The exam covers topics such as: 1. Cisco Unified Communications Manager (CUCM) architecture and components 2. Call control signaling protocols such as SIP, H.323, and MGCP 3. Quality of Service (QoS) mechanisms and their implementation in a collaboration network 4. Media resources and their configuration in CUCM 5. Call control features such as call park, call pickup, and call admission control 6. Mobility features such as device mobility, extension mobility, and unified mobility 7. Cisco Expressway and Mobile Remote Access (MRA) for external access 8. Cisco Unity Connection for voicemail services 9. Cisco Unified IM and Presence and Cisco Jabber configuration 10. Troubleshooting and monitoring tools for call control and mobility services To prepare for the CLACCM exam, you can follow these steps: 1. Review the official exam blueprint: Cisco provides a detailed exam blueprint that outlines the topics covered in the exam. It serves as a study guide, helping you focus your preparation efforts on the relevant areas. 2. Study official Cisco documentation: Cisco offers comprehensive documentation on its website, including configuration guides, deployment guides, and administration guides for the various products covered in the exam. Reading these resources will deepen your understanding of the technologies and concepts. 3. Hands-on practice: Set up a lab environment using Cisco Unified Communications Manager and other relevant components to gain hands-on experience with the technologies. Practice configuring and troubleshooting different features and scenarios. 4. Training courses and study materials: Cisco offers official training courses for the CCNP Collaboration track, including courses specific to the CLACCM exam. These courses cover the exam topics in detail and often include hands-on labs. Additionally, you can find study materials such as books and practice exams from third-party publishers. 5. Join Cisco learning communities: Engage with the Cisco community through forums, discussion boards, and social media groups. Networking with other professionals who are preparing for or have taken the exam can provide valuable insights and resources. Remember to check the Cisco website for the most up-to-date information regarding the exam, including any changes to the exam format or topics. Good luck with your exam preparation!
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